NEW! Send event notification emails to visitors ahead of time. These can be sent individually or in bulk to multiple people at once.
Before you begin #
- Make sure you are familiar with how event notifications work.
- This guide assumes you have successfully navigated to the system page for your specific event.
- You will need to have toggled on Event Notifications on the event page to get started.
- You will need to have edited your event email using the template feature.
Learn more:
Send an individual event email #
| Step | System Action | Notes |
| Navigate to the list of attendees at the bottom of the event page and locate the person you want to send the email to. | Use the Filter by Type option or Search to find the selected attendee more easily. | |
| Next to the person’s entry. click the purple Email icon (Send an email invite to this person for the event). | The system opens a Send Email Notification to Attendee popup. | This prompts you to check you are sending an email invite to the correct person. |
| Click the Send Notification button. | The system displays a green banner that indicates the email is sending. Once sent the purple Email icon changes to green (Email invite sent). | Sent messages are also shown in the Notification History section of the Notifications page (located in the User Settings menu). |
Important: At busy times, emails may not be sent immediately but will be queued to send later.
Send event emails to multiple people #
| Step | System Action | Notes |
| Navigate to the list of attendees at the bottom of the event page. | ||
| Decide who you want to send emails to. | Use the Filter by Type option or Search to find the selected attendee more easily. Important: There is a per-page limit to how attendees are displayed. | |
| Click the Bulk Actions button. | The system opens the Bulk Action button to show a button group with available bulk action options. It also shows a tick box option so you can select people. | The button group options are faded and won’t become active until you have selected people. |
| Select chosen attendees. | Once you’ve selected at least one person, the bulk action button group will become active. | Important: Selections can only be made on a per page basis. You cannot select attendees across multiple pages. |
| Once you have selected your chosen attendees, click the Email Event Invite button. | The system displays a Send Email Notifications popup asking you to confirm the action. | |
| Click the Send Notifications button. | The system displays a green banner that indicates the emails are sending. Once sent the purple Email icon changes to green (Email invite sent). | Sent messages are also shown in the Notification History section of the Notifications page (located in the User Settings menu). |
Important: At busy times, emails may not be sent immediately but will be queued to send later.
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