FAQs – Libresoft VisitorBook Help

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Libresoft VisitorBook Help

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New to VisitorBook? Get Started!

Get your hardware sorted
Log in to VisitorBook Admin Portal
Get to know the VisitorBook Dashboard
Add your organisation logo and name
Set up VisitorBook on a terminal
Set up a label printer on Wi-Fi
Add a label printer to VisitorBook
Link printer to VisitorBook terminal
Add visitor types
Set alerts
Set agreements
Get to know the VisitorBook app
Evacuation overview
Events overview
Student Sign-Ins module overview (add-on)
Arbor Integration overview (optional module) – NEW!
Visitor Timelines overview (optional module)
Custom Fields module overview
Asset management module overview (optional module)

Emergency Evacuation

Evacuation overview
Evacuation on staff terminal
Evacuation on the Admin Portal

Visitor Sign In and Sign Out

New visitor sign in
Visitor with QR code
Sign Person in on the Admin Portal – NEW!
Sign students in or out on the Admin Portal – NEW!
Arbor Integration – Set up Name Search for students – NEW!
Adjust QR codes for individual people – NEW!
How do registered visitors sign in for events?
Sign out visitors
Set up Name Search Sign Out – NEW!
Set up Auto Sign Out
Why are setting changes not showing on the VisitorBook app?

FAQs

Does Libresoft VisitorBook have an app?
What is a terminal?
What is a staff terminal?
What label printer do I need?
Does Libresoft VisitorBook supply printer labels?
Why add visitor types?
How do registered visitors sign in for events?
Why are setting changes not showing on the VisitorBook app?
Can I export visitor QR codes from the system?

Manage Visitors

Sign students in or out on the Admin Portal – NEW!
Why add visitor types?
Add visitor types
Edit or delete visitor types
Set up Name Search Sign Out – NEW!
Arbor Integration – Set up Name Search for students – NEW!
Sign Person in on the Admin Portal – NEW!
Adjust QR codes for individual people – NEW!
Generate people QR codes from Admin Portal – NEW!
Can I export visitor QR codes from the system?
Visitor Timelines overview (optional module)
View and edit visitors for an event
Set alerts
Set agreements
Sign out visitors

Terminals

What is a terminal?
What is a staff terminal?
Set up VisitorBook on a terminal
Link printer to VisitorBook terminal
View terminals
Manage terminals

Label Printers

What label printer do I need?
Does Libresoft VisitorBook supply printer labels?
Set up a label printer on Wi-Fi
Add a label printer to VisitorBook
Link printer to VisitorBook terminal

System Settings

Add an administrator
Add your organisation logo and name
Set up Auto Sign Out
What is a terminal?
View terminals
Manage terminals

User Settings

Add visitor types
Adjust QR codes for individual people – NEW!
Set alerts
Set agreements
Add an administrator
Custom Fields module overview
Why are setting changes not showing on the VisitorBook app?

Events

Events overview
Add an event
View and edit visitors for an event
How do registered visitors sign in for events?

Student Sign-Ins Module

Student Sign-Ins module overview (add-on)
Arbor Integration overview (optional module) – NEW!
Sign students in or out on the Admin Portal – NEW!
Arbor Integration – Set up Name Search for students – NEW!

Arbor Integration Module

Arbor Integration overview (optional module) – NEW!
Activate the Arbor sync – NEW!
Arbor Integration – Set up Name Search for students – NEW!

Custom Fields Module

Custom Fields module overview

Asset Management Module

Asset management module overview (optional module)

Visitor Timelines Module

Visitor Timelines overview (optional module)

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FAQs

FAQs

Does Libresoft VisitorBook have an app?
What is a terminal?
What is a staff terminal?
What label printer do I need?
Does Libresoft VisitorBook supply printer labels?
Why add visitor types?
How do registered visitors sign in for events?
Why are setting changes not showing on the VisitorBook app?
Can I export visitor QR codes from the system?

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